Document Production Disputes Exacerbate Access to Justice Challenges in Canada

Director, Review Services and Counsel

August 28, 2023

Civil courts across the country are facing lengthy delays and backlogs. These growing delays increase costs and deny litigants the ability to access timely financial relief and move on with their lives. Indeed, delay is one of three barriers to access to justice specifically noted by Chief Justice Wagner in his 2018 remarks at the 7^th National Pro Bono Conference in Vancouver:

It can take a year or more even to get a date for a trial that might last two months. In the meantime, parties suffer financial losses or family disharmony; physical and mental health issues remain unresolved.… Read More

Heuristica’s Lawyers recognized by Who’s Who Legal

We are pleased to announce that more lawyers from Heuristica have been selected for inclusion in the International Who’s Who Legal (WWL) in the eDiscovery categories than any other firm in Canada.

The following lawyers have been selected:

2022 Commercial Litigation – eDiscovery Thought Leaders
- Crystal O’Donnell, Heuristica founder and CEO
- Martin Felsky, Senior Counsel
2022 Commercial Litigation – eDiscovery Global Leaders
- Crystal O’Donnell
- Martin Felsky
- Candice Chan-Glasgow, Director Review Services and Counsel
2022 WWL Legal Canada Directory – Leading eDiscovery Practitioners
- Crystal O’Donnell
- Martin Felsky
- Candice Chan-Glasgow

O’Donnell, Felsky and Chan-Glasgow are recognized for their achievements alongside only 24 other lawyers and 4 eDiscovery experts in Canada.… Read More

Preservation Obligations may change with new Auto-Expiration of Teams Meeting Recordings

Candice Chan-Glasgow

Director, Review Services and Counsel

February 7, 2022

Parties to anticipated litigation should be mindful of announced changes to the auto-expiration of Teams recordings and their preservation obligations once litigation is reasonably anticipated.

In July 2021, Microsoft announced the initial development of a new auto-expiration feature on Microsoft Teams meeting recordings stored on OneDrive and Sharepoint. On January 31, 2022, Microsoft announced that the default auto-expiration period for Teams recordings will increase to 120 days from the previously announced 60 days.

New recordings will be set to automatically expire 120 days after they are recorded if no action is taken.… Read More

Chan-Glasgow Moderates Panel at Ontario Digital Evidence & eDiscovery Institute

Candice Chan-Glasgow, Director, Review Services and Counsel, will moderate a panel at the upcoming Ontario Digital Evidence and eDiscovery Institute webcast in Toronto on November 22nd.

Now in its 11th year, this program is jointly sponsored by the Ontario Bar Association, the Law Society of Ontario and The Advocates’ Society. Bringing together leading experts to get attendees up to speed on the latest developments in eDiscovery and digital evidence this year’s program will focus on a case study involving a litigation matter between an individual litigant and a large corporation.

The stellar faculty will share perspectives of both sides to the litigation and highlight the key issues and challenges that the litigants will face as they navigate the eDiscovery process. … Read More

eDiscovery Preparedness – Review Technology

Candice Chan-Glasgow

Director, Review Services and Counsel

October 4, 2021

The discovery process is typically the most time-consuming and expensive aspect of any legal dispute. Fortunately, by adopting appropriate technology and best practices, parties can achieve significant cost savings in the review process. This article will outline functionality that is available and should be used in every discovery project involving electronic evidence.

Email Threading

Email threading is now considered a basic tool that should be employed on every discovery project. Email threading groups the conversation that happens back and forth in email and identifies the “end points” (or “inclusive emails”). … Read More