The Limitations of Keywords

The Limitations of Keywords

Candice Chan-Glasgow

Director, Review Services and Counsel

February 5, 2019

 

A high-profile case making headlines again this week illustrates the frailties of relying on keyword searching alone when searching for relevant documents in any document review project.

 

Vice-Admiral Mark Norman was charged last year with breach of trust for allegedly leaking government secrets, and his legal team sought a court direction to obtain thousands of previously undisclosed government documents needed to defend him.

 

According to an article published by the Globe and Mail, Norman’s lawyers presented the court with evidence that his case was referred to by officials within the Department of National Defence using various codenames.  … Read More