Voted One of the Best … Thanks!

Voted One of the Best … Thanks!

We are honoured to have been awarded the 2019 Canadian Lawyer InHouse Readers’ Choice Award for Litigation Support & E-Discovery Consultants.


For the third consecutive year Canadian Lawyer InHouse has run their Readers’ Choice Awards which are designed to allow readers to recognize the vendors and suppliers they feel are the best at what they do.


Brian Pel, Heuristica’s COO and Senior Counsel, said he is “proud of the entire team at Heuristica for providing such a high level of service to clients to be recognized with this award.”


Heuristica also won the Canadian Lawyer Readers’ Choice Award for Legal Process Outsourcing and Document Review in October 2018.… Read More

The Limitations of Keywords

The Limitations of Keywords

Candice Chan-Glasgow

Director, Review Services and Counsel

February 5, 2019


A high-profile case making headlines again this week illustrates the frailties of relying on keyword searching alone when searching for relevant documents in any document review project.


Vice-Admiral Mark Norman was charged last year with breach of trust for allegedly leaking government secrets, and his legal team sought a court direction to obtain thousands of previously undisclosed government documents needed to defend him.


According to an article published by the Globe and Mail, Norman’s lawyers presented the court with evidence that his case was referred to by officials within the Department of National Defence using various codenames.  … Read More

We’re Hiring eDiscovery Review Counsel

We’re Hiring eDiscovery Review Counsel

We are adding several contract eDiscovery Review Counsel to our teams in Calgary and Toronto.

Successful candidates must have:


  • post-call litigation experience
  • a strong interest in eDiscovery practice as a career path
  • experience with Relativity software is an asset
  • strong technical, analytical and drafting skills
  • be called to the Bar in the province of practice
  • carry professional liability insurance

We welcome applications from all interested individuals, however only those candidates selected for an interview will be contacted.


To apply, please submit your application from our Careers Page.


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“The dos and don’ts of predictive coding” –

“The dos and don’ts of predictive coding” –

Predictive coding can be a cheaper, faster and better way to get through large volumes of data quickly in order to meet production obligations, but it’s important to know the dos and don’ts before starting a project, says Candice Chan-Glasgow, director of legal review services with Toronto-based Heuristica Discovery Counsel.


Chan-Glasgow, who advises clients on how to use technology to minimize the cost of document review, says predictive coding is the process of having computer software classify documents.  It uses machine learning along with user input and coding decisions and applies these classifications to a larger dataset.


“Document review tends to be the most expensive part of the litigation process simply because the digital universe is just so large and expected to double in size every two years going forward,” she tells… Read More