Predictive coding can be a cheaper, faster and better way to get through large volumes of data quickly in order to meet production obligations, but it’s important to know the dos and don’ts before starting a project, says Candice Chan-Glasgow, director of legal review services with Toronto-based Heuristica Discovery Counsel.


Chan-Glasgow, who advises clients on how to use technology to minimize the cost of document review, says predictive coding is the process of having computer software classify documents.  It uses machine learning along with user input and coding decisions and applies these classifications to a larger dataset.


“Document review tends to be the most expensive part of the litigation process simply because the digital universe is just so large and expected to double in size every two years going forward,” she tells


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